Help Guide

Set up your own Telegram bot for SoftLogix

A quick, one-time setup so your alerts and messages arrive through a Telegram bot and channel that belong to you. Every screen below has its own picture — just match what’s on your phone to the screenshot.

4 steps · about 5 minutes · no technical experience needed

  1. 01

    Generate a bot token

    1. Telegram search results for @BotFather, showing the verified account above two lookalikes

      aTap the search icon in Telegram and type @BotFather. Pick the result with the blue checkmark and 9M+ users — the others (like the plain blue “B” icon below it) are lookalikes with no checkmark.

    2. BotFather's verified profile card with a Start Bot button

      bOpen that result, glance at the intro card, then tap Start Bot.

    3. BotFather asking for a bot name, replied with SoftLogixBot

      cSend /newbot, then reply with a display name of your choice — e.g. SoftLogixBot (that’s just our example; use any name you like).

    4. BotFather asking for a username ending in bot, replied with softlogix_bot

      dReply again with a username ending in “bot” — e.g. softlogix_bot (our example). Pick your own, and make a note of it — you’ll need it in Step 3.

    5. BotFather's reply confirming the token was issued, with the token itself hidden

      eBotFather replies with a token right after “Use this token to access the HTTP API:” — tap and hold it, then tap Copy.

    Keep this token private — it’s your bot’s password. You’ll send it to us in step 4.
  2. 02

    Create a channel

    1. Telegram's 'What is a Channel?' intro screen with a Create Channel button

      aTap the new-chat icon at the bottom of your chat list, then choose New Channel.

    2. Telegram's New Channel screen, naming a channel 'SoftLogix Alerts'

      bName it — e.g. “YourCompany Alerts” — then tap the checkmark.

    3. Telegram's Channel type screen with Private Channel selected; invite link redacted

      cTelegram asks Public or Private — Private is fine, it’s already selected by default.

  3. 03

    Add the bot as an admin

    1. Searching the bot's username on Telegram's Add Subscribers screen

      aOpen the channel → tap its name → Subscribers → Add subscribers, then search for the username you chose in Step 1 (the one ending in “bot”). The screenshot shows softlogix_bot — that’s our example bot, not something to type. Search for your username.

    2. Telegram's 'Add bot as admin?' confirmation dialog

      bTap it in the results — Telegram will ask to add it as an admin instead of a subscriber. Confirm.

    3. Telegram's Admin Rights permissions screen for the bot

      cOn the Admin Rights screen that appears, tap the checkmark at the top to confirm — the default permissions are fine.

    Use your own bot’s username from Step 1 — not the example from the screenshots. Once the bot is added, send one test message to the channel — even “Hi”. No chat ID needed: the token plus that first message is enough for us to find the right chat.
  4. 04

    Send us the token

    Send us the token from step 1. We’ll finish wiring it up and confirm once messages are flowing.

    TOKENSoftLogix
    WhatsApp us instead

Keep your bot token private

The token acts like a password — anyone who has it can send as your bot. Share it only through email or WhatsApp above, never in a public chat. Think someone else saw it? Reopen your chat with @BotFather (or search for it again) and send /revoke for a fresh token, then send us that one instead.