Softlogix India (“Softlogix India”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit softlogix.in (the “Site”) or contact us through it. By using the Site, you consent to the practices described here.
1. Information we collect
Information you provide
When you submit our enquiry / contact form, we collect the details you choose to share — typically your name, email address, phone number, organisation and your message. You provide this voluntarily so we can respond to you.
Information collected automatically
When you browse the Site, we and our analytics provider may automatically collect technical data such as your IP address, browser and device type, pages viewed, referring page and the date/time of access. Our servers also keep standard access logs for security and diagnostics.
2. Cookies & analytics
We use Google Analytics 4 to understand how visitors use the Site so we can improve it. Google Analytics sets cookies and processes usage data on our behalf; see Google’s own privacy resources for details. You can block or delete cookies in your browser settings, or opt out of Google Analytics using Google’s opt-out tools. We do not use advertising or cross-site tracking cookies. (A strictly-necessary session cookie is used only for our internal admin area and does not apply to ordinary visitors.)
3. How we use your information
- To respond to your enquiries and provide the information or services you request.
- To operate, maintain, secure and improve the Site.
- To understand usage trends through aggregated analytics.
- To comply with legal obligations and protect our legal rights.
4. How we share information
We do not sell your personal information. We may share it with: (a) trusted service providers who help us operate the Site and communications (for example analytics, hosting and email infrastructure), bound to use it only for those purposes; and (b) authorities or other parties where required by law or to protect rights, safety and property.
5. Data retention
We keep personal information only for as long as necessary to fulfil the purposes set out in this policy, to maintain business records, and to meet legal or regulatory requirements, after which it is deleted or anonymised.
6. Data security
We apply reasonable technical and organisational measures — including encryption in transit (HTTPS) and access controls — to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law — including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules thereunder — you may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. To exercise these rights, contact us using the details below; we will respond within a reasonable period.
8. Third-party links
The Site may link to third-party websites or services that we do not control. This policy does not apply to them, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
9. Children’s privacy
The Site is intended for businesses and government organisations and is not directed at children. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact us
For any privacy questions or requests, contact:
Softlogix India
Email: info@softlogix.in
Phone: +91 96117 66119
#20/1, 1st Floor, 3rd Main Road,, Vrushabhavathi Nagar, Kamakshipalya,, Bengaluru, Karnataka – 560079